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发表于 2005-11-9 21:03:24
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HUMAN RESOURCE MANAGEMENT人力资源管理
THE FOLLOWING WILL BE COVERED:
* DEFINITION OF HRM-RELATED TERM
* FUNCTIONS OF HRM;
- ATTRACTING HUMAN RESOURCES
- RETENTION OF HUMAN RESOURCES
- DEVELOPMENT OF HUMAN RESOURCES
DEFINITION
HUMAN RESOURCE PLANNING (HRP):
“ANTICIPATING AND PROVIDING FOR THE MOVEMENT OF PEOPLE (QUANTITY & QUALITY) INTO, WITHIN, AND OUT OF A FIRM” (DuBrin & Ireland,1993). AIM IS TO FACILITATE BUSINESS OPERATIONS
IMPORTANT – FOCUS ON THE HRP DEFINITION GIVEN IN 6TH EDITION !!!
* INVOLVES ANTICIPATING PRESENT & FUTURE HUMAN
RESOURCES NEEDS (TO HELP ACHIEVE ORGANISATIONAL
OBJECTIVES) AND FINDING EMPLOYEES WHO WILL MEET THOSE NEEDS.
HUMAN RESOURCE PLANNING
HUMAN RESOURCES PLANNING INVOLVES (SEE 3 STEPS COVERED IN 6TH EDITION):
* ANALYSING PRESENT POOL OF TALENT IN LIGHT OF
CURRENT & FUTURE NEEDS/ORGANISATIONAL GOALS
* ANTICIPATING VACANCIES DUE TO RETIREMENTS,
PROMOTIONS, TRANSFERS, LAYOFFS, DEATHS, PARENTAL
OR MATERNITY LEAVE.
* FORECASTING PERSONNEL NEEDS DUE TO NORMAL
GROWTH, PLANNED EXPANSION, ACQUISITIONS, OR
OTHER PREDICTABLE CHANGES.
* PLANNING LONG-TERM SUCCESSION IN CRITICAL JOBS &
EMERGENCY REPLACEMENT AS NEEDED.
* FORECAST BUSINESS/ECONOMIC TRENDS & THEIR IMPACT
ON HUMAN RESOURCES NEEDS.
ATTRACTING HUMAN RESOURCES
ATTACTING HUMAN RESOURCES INVOLVES:
* COMPONENTS OF HUMAN RESOURCES PLANNING;
- Job analysis – gathering detailed information about a specific job (interview,observation, questionnaire).
- Job description – written output of a job analysis exercise (title, place, machinery to be used, w/conditions)
- Job specification – qualifications, training & experience
- Human resource forecasting – future economic/business conditions and implications on labor demand (economic growth/recession, technological change, availability of special skills, etc).
- Human Resource Plan – gives road map on how short, medium, and long term human resource plans can be provided for.
RECRUITMENT
DEFINITION:
“PROCESS OF FINDING & ATTRACTING PEOPLE WHO ARE CAPABLE OF AND INTERESTED IN FILLING JOB VACANCIES” (DuBrin & Ireland,1993).
Search for full-time, part-time, and temporary/contingent workers.
Can use several recruitment sources (present employees, referrals by employees, news paper advertisements, campus recruits, job hunters or employment agencies & Executive search – 85% of jobs are often by word of mouth).
* There are advantages and disadvantages of recruiting from inside & outside the organisation.
CHECK RECRUITMENT TECHNIQUES EMPLOYED BY HRM MANAGERS IN 6TH EDITION;
(Adverts, Consultants/labour agencies, existing employees, etc)
RECRUITMENT FROM INSIDE
ADVANTAGES;
* CAREER PLAN FOR EXISTING WORKERS & MORALES
* RELATIVELY EASIER ASSESSMENT OF APPLICANTS AS
INFORMATION IS AVAILABLE
* REDUCED RECRUITMENT COSTS (TRAVEL EXPENSES)
DISADVANTAGES;
* EXISTING EMPLOYEES MAY NOT BRING-IN NEW IDEAS TO
THEIR NEW JOB.
* LOWER LEVEL EMPLOYEES MAY NOT HAVE CAPACITIES
REQUIRED AT HIGHER JOBS. HIGH-POWERED EMPLOYEES
MIGHT NOT BE ABLE TO WAIT LONG ENOUGH FOR THEIR TURN.
* INTERNAL STRIFE FOR THE POST MIGHT IMPACT NEGATIVELY
ON POSSIBILITIES FOR TERM WORK AMONG EXISTING
EMPLOYEES.
RECRUITMENT FROM OUTSIDE
ADVANTAGES:
* OBJECTIVITY AND EXTENSIVE EFFORT PUT INTO THE
PROCESS LIKELY TO LEAD TO A BETTER CANDIDATE
SELECTION.
* NEW IDEAS, WAY OF THINKING & APPROACHES THAT
MIGHT CHALLENGE EXISTING NORMS AND ACT AS
CATALYST IN CONTINUOUS IMPROVEMENT/INNOVATION OF
COMPANY OR FIRM.
DISADVANTAGES:
* RELATIVELY HIGHER COSTS, RISKY OF GETTING THE
WRONG PERSON, AND WRONG IMPACT ON EXISTING
EMPLOYEES.
EMPLOYEE SELECTION
HAS TWO COMPONENTS – JOB SPECIFICATION & SELECTION TECHNIQUES:
SELECTION TECHNIQUES:
* PRELIMINARY SCREENING INTERVIEW (e.g., knock-out questions – are you willing to working week-ends/shop?). Important in quickly reducing the number of applicants who don’t meet job specifications.
* PERSONNEL TESTS – wide varieties of tests are used to measure mental ability, special aptitudes, creativity, physic and personality characteristics, etc. Several issues of;
* Reliability – consistency or stability of test results
* Validity – does the test really measure what it claims to measure.
* JOB APPLICATION FORM - a resume might be used instead of a formal application form. Gives information on ability of applicant to organize thoughts on paper.
* SELECTION INTERVIEW – widely used by companies. May take many forms.
* ASSESSMENT CENTERS – often involves job simulation experiments
FINAL SELECTION SHOULD LEAD TO SHORT-LISTING, REFERENCING, OFFER BEING MADE TO POSSIBLE BEST CANDIDATE, MEDICAL EXAMINATION, ETC. EXACT SEQUENCE MIGHT DIFFER FROM FIRM TO FIRM.
INDUCTION
INDUCTION IMPORTANT FOR QUICK INTEGRATION OF NEW EMPLOYEES INTO THE COMPANY OR ORGANISATION
Important to read corresponding section in the 6th edition.
An Induction Programme will:
* Introduce new employees to colleagues, expediting socialisation
* Explain business’ policy, procedures and rules
* Inform new employees about company history, products and services, reputation in the market.
* Provide information on practical arrangements, i.e., payment procedures, overtime payment, incentive systems, etc.
* Explain the Organizational structure of the business & how an employee fits in.
RETAINING & DEVELOPING EMPLOYEES
WILL FOCUS ONLY ON PERFORMANCE MEASUREMENT, TRAINING & DEVELOPMENT
PERFORMANCE MEASUREMENT DEFINITION:
“means by which managers ensure that employees’ activities and outputs are in line with the business goals” (p454, 5TH Edition)
COMPRISES OF THREE COMPONENTS:
* DETERMINING DESIRED PERFORMANCE STANDARDS – JOB ANALYSIS
* MEASURE PERFORMANCE – PERFORMANCE APPRAISALS
* FEEDBACK TO EMPLOYEES
WHAT TO READ ON PERFORMANCE MANAGEMENT
THREE PURPOSES OF PERFORMANCE MEASUREMENT:
(see corresponding section in 6th Edition)
- MEETING ORGANISATIONAL GOALS
- DEVELOPMENT OF EMPLOYEES
- HELP IN RETENTION OF STAFF/MORALE
THREE USES OF RESULTS OF PERFORMANCE APPRAISALS:
* Photocopied slide shown in class - see respective Section in the 6th Edition.
WHO SHOULD DO APPRAISALS;
- Managers/Supervisors.
- Committee of supervisors, peers, subordinates, self evaluation, etc).
DEVELOPMENT & TRAINING OF EMPLOYEES
READ SECTION AS COVERED IN THE 6TH EDITION
DEFINITION:
“DEVELOPMENT REFERS TO INCREASING THE CAPABILITIES OF EMPLOYEES IN ORDER TO IMPROVE THEIR FUTURE JOB PERFORMANCE. SPECIAL EMPHASIS IS PLACED ON INTERPERSONAL AND DECISION MAKING SKILLS” (DuBrin & Ireland,1993).
FOUR WAYS OF EXCUTING DEVELOPMENT ACTIVITIES – DEVLOPMENT OF EMPLOYEES?
* Photocopied slide shown in class.
* READ SECTION IN 6TH
International finance 国际金融
Financing International TradeBalance of Payments Accounts
A country’s balance of payments accounts records its international trading, borrowing and lending.
There are three balance of payments accounts:
Current account
Capital account
Official settlements account
+ in balance of payments = inflows of currency
- In balance of payments = outflows of currency
Current account = net exports + net investment income + net transfers
Capital account = Foreign investment in U.S.- U.S. investment in foreign co.’s
Official settlements account = Increase in foreign co’s holdings of U.S. – increase in U.S. holdings of foreign currency
Current + Capital + official settlements = 0
The balance of payments (as a percentage of GDP) over the period 1983 to 2003.
Borrowers and Lenders, Debtors and Creditors
A country that is borrowing more from the rest of the world than it is lending to it
l is a net borrower.
l has a current account deficit and a capital account surplus (assume official settlements acc=0)
A country that is lending more to the rest of the world than it is borrowing from it
l is a net lender.
l has a current account deficit, and capital account surplus (assume official settlements=0)
The United States is currently a net borrower (but as late as the 1970s it was a net lender.)
A debtor nation is a country that during its entire history has borrowed more from the rest of the world than it has lent to it.
A creditor nation is a country that has invested more in the rest of the world than other countries have invested in it.
The difference between being a borrower/lender nation and being a creditor/debtor nation is the difference between stocks and flows of financial capital.
Being a net borrower is not a problem provided the borrowed funds are used to finance capital accumulation that increases income.
Being a net borrower is a problem if the borrowed funds are used to finance consumption.
Current Account Balance
The current account balance (CAB) is:
CAB = NX + Net interest income + Net transfers
The main item in the current account balance is net exports (NX).
The other two items are much smaller and don’t fluctuate much.
Net Exports
Net exports is exports of goods, X, and services minus imports of goods and services, M.
Net exports are determined by the government budget and by private saving and investment.
The government sector surplus or deficit is equal to net taxes, T, minus government purchases of goods and services G.
The private sector surplus or deficit is saving, S, minus investment, I.
Net exports is equal to the sum of private sector balance and government sector balance:
NX = T – G + S – I
Net exports for the U.S. for 2003 (–$506 billion) equals the sum of private sector balance—a surplus of $42 billion—and government sector balance—a deficit of $548 billion.
The private sector balance has moved in the opposite direction to the government balance.
There is not a strong relationship between net exports and the other two balances individually.
Is U.S. Borrowing for Consumption or Investment?
U.S. borrowing from abroad finances investment.
It is much less than private investment and almost equal to government investment in public infrastructure capital.
The Exchange Rate
We get foreign currency and foreigners get U.S. dollars in the foreign exchange market—the market in which the currency of one country is exchanged for the currency of another.
The price at which one currency exchanges for another is called a foreign exchange rate.
Currency depreciation is the fall in the value of the currency in terms of another currency.
Currency appreciation is the rise in value of the currency in terms of another currency.
How the exchange rate of the yen and the euro for the U.S. dollar have changed from 1993 to 2003.
Both currencies have fluctuated considerably against the U.S. dollar.
Demand in the Foreign Exchange Market
The quantity of dollars that traders plan to buy in the foreign exchange market during a given period depends on:
The exchange rate
Interest rates in the United States and other countries
The expected future exchange rate
The Law of Demand for Foreign Exchange
The demand for dollars is a derived demand.
People in foreign countries buy dollars so that they can buy U.S.-made goods and services or U.S. assets.
Other things remaining the same, the higher the exchange rate, the smaller is the quantity of dollars demanded in the foreign exchange market.
As the exchange rate rises (f.c. per dollar), U.S. exports become more expensive for foreigners and the quantity of $ demanded falls.
The demand curve for U.S. dollars.
Changes in the Demand for Dollars
A change in any influence on the quantity of dollars that people plan to buy, other than the exchange rate, brings a change in the demand for dollars and a shift in the demand curve for dollars.
These other influences are:
Interest rates in the United States and in other countries
The expected future exchange rate
U.S. prices relative to foreign prices
Supply in the Foreign Exchange Market
Other things remaining the same, the higher the exchange rate (f.c. per $), the greater is the quantity of dollars supplied in the foreign exchange market.
As f.c. per $ increases, imports from foreign countries become cheaper to U.S., and U.S. wants to sell more $ to purchase imports.
Changes in the Supply of Dollars
A change in any influence on the quantity of dollars that people plan to sell, other than the exchange rate, brings a change in the supply of dollars and a shift in the supply curve of dollars.
These other influences are:
Interest rates in the United States and in other countries
The expected future exchange rate
U.S. prices relative to foreign prices
Market Equilibrium
If the exchange rate is too high, a surplus of dollars drives it down.
If the exchange rate is too low, a shortage of dollars drives it up.
The market is pulled (quickly) to the equilibrium exchange rate at which there is neither a shortage nor a surplus.
Changes in the Exchange Rate
Changes in demand and supply in the foreign exchange market change the exchange rate (just like they change the price in any market).
interest rates.
inflation rates
investment opportunities
expected future exchange rates
Exchange Rate Expectations
The exchange rate changes when it is expected to change.
But expectations about the exchange rate are driven by deeper forces. Two of them are
Purchasing power parity
Interest rate parity
Purchasing power parity: A currency should buy the same amount of goods and services in every country.
If PPP does not hold, there may be an opportunity for profit-making through arbitrage.
Ex. Gold costs $300 per ounce in U.S.; 200 Euros in Europe. PPP exchange rate should be $300=200 Euros (i.e. .67 Euros per dollar).
If exchange rate is 1 Euro per dollar, how can profits be made?
If PPP holds, 得到 e = P in f.c./ P in $ 得到% ch in e = inflation in f.c. – inflation in U.S.
Interest rate parity A currency is worth what it can earn.
The return on a currency is the interest rate on that currency plus the expected rate of appreciation over a given period.
When the returns on two currencies are equal, interest rate parity prevails.
Market forces achieve interest rate parity very quickly.
Return in $ = return in f.c. - % change in P of $
If a German bond pays 10% over next year and value of $ increases 10%, what’s return in $?
If a German bond pays 10% over next year and value of $ decreases 10%, what’s return in $?
Interest differentials across countries reflect expected movements in exchange rates.
e.g. If German bonds pay 10% and U.S. bonds pay 4%, what is expected movement in exchange rate?
The Fed in the Foreign Exchange Market
The U.S. interest rate is determined by the demand for and supply of money.
The Fed determines the supply of money and through its influence on the interest rate influences the exchange rate.
The Fed can also intervene directly in the foreign exchange market.
If the demand for U.S. dollars falls and the Fed wants to hold the exchange rate steady, it can do so by buying dollars in the foreign exchange market.
If the demand for dollars increases and the Fed wants to hold the exchange rate steady, it can do so by selling dollars in the foreign exchange market. |
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