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楼主 |
发表于 2006-2-8 18:17:25
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7. Public Relations(公共关系)
1. Introduction of public relations:
The methods and activities employed to establish and promote a favorable relationship with the public.
2. How to implement & estimate the public relations ( begin, during, after)
3. Coordinate the public relationship within the organization
a) Employee relationship coordination
How to coordinate the employee’s relationship is depending on the cognition of how important it is. A successful organization is based on the smooth employees’ relationship.
b) Shareholders’ relationship coordination
Staff Meeting; Internal publication, e-newsletter ; Employee handbook, Annual meeting ( report), outing; news releases, newsletters, brochures, public service announcements, speeches, and other print and broadcast messages that are a part of the public relations profession
4. Coordinate the public relationship without the organization
a) Government :
 Put the national benefit at the first place is the most essential and efficient principle and way to coordinate
b) Consumers,
c) Vendor and dealer
d) Media
5. Crisis Management
how we handle ourselves in the middle of a crisis. The bad news is we never know for sure how we'll do at all, the good news is we can prepare ourselves in principle.
There are three smart ways to approach crisis situations:
1) Avoid a crisis in the first place (a pinch of prevention is worth a mound of cure);
2) Quickly address and resolve crisis issues before they escalate;
3) Seek possible ways to turn your crisis into an opportunity.
8. Marketing (市场营销)
1. Marketing definition
2. Marketing plan and process
3. Market segmentation
4. Market analysis
5. Product lifecycle
6. Marketing Mix
9. Market Prediction and Decision-Making(市场预测与决策)
1. Market Investigation & prediction
2. Definition: Market prediction is based on the market investigation, collecting & analyzing the data by logic and mathematics to estimate and figure out the trend, and supporting the decision-making
 Steps:
1) Define the predict objective;
2) Collect the data and material;
3) Set up the economic model and select the predict method ;
4) Analysis & estimation;
5) Generate the predicted report
 Predicted Method 1: Brainstorming
 Predicted Method 2: Delphi Technique
 Ways of market survey:1,Questionnaire 2,Face to face interview 3,Secondhand information 4,Telephon interview 5,Internet survey
10. Market Analysis (市场分析)
Market analysis
11. Advertising(广告学)
 Advertisement: In order to promote sale of the product ,service or conception ,the advertiser spreads the information to the objective consumers by the charging fee media .
 Advertisement activity :investigation ,planning ,invention ,spreading ,evaluating
 4P(product ,price ,place ,promotion )
4C(consumer ,cost ,convenience ,communication )
 Product lifecycle : Active(introduce) ,Mature(pursued) ,Retired(remind) ,End-of-Life (exit) .
 Consumer behavior :AIDMA law :Attention ,Interest ,Desire ,Memory ,Action
Advertising Copy :title ,text ,slogan .
 Media :Newspaper ,Magazine ,Broadcast ,TV ,Out door ,Point of purchase advertise ,Direct mail advertise ,Vehicle advertise .
 Internet advertisement :Banner ,Button ,Sponsorship ,Interstitial Ads ,E-mail Ads .
Advertisement effect :Spreading effect ,Sales effect ,Social effect .
 The role and functions of advertising in society
 The agency system
 Ad production, including media analysis, planning, and buying
 Target demographics
 Layout, design, and graphics
 Sales and management
 Promotions and special events
 Ad Campaigns
 "Courses range from an introduction |
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